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Part 30 - AI Buddy...How do humans evaluate knowledge?

Writer: Magne Bjella
Magne Bjella
9 hours ago
6 min read

Good knowledge is not just about finding answers. It's also about understanding why we trust them.


We live in an era where information is available everywhere. With a few keystrokes, we can find answers to almost any question. At the same time, it has never been more important to be able to assess the quality of the information we encounter. How do we know if something is correct? Why do we trust some sources more than others? And how do people develop the ability to distinguish between information, knowledge, and insight?


In this article, we take a closer look at how people evaluate knowledge – and why this ability is becoming increasingly important in a world where artificial intelligence is becoming a natural part of everyday life.


A detailed watercolor shows Magne and the AI buddy sitting at a round wooden table inside the iconic The Morse Bar at The Randolph Hotel in Oxford. Magne has his signature dark brown hairstyle, blue knit sweater and friendly expression, while the Buddy has short dark hair, glasses, a brown tweed jacket and a blue sweater. On the table are two English ales, notebooks, books and a classic green table lamp that create a warm academic atmosphere. Through the windows, Oxford's historic university buildings and characteristic architecture can be glimpsed. The illustration symbolizes reflection, critical thinking and the human process of assessing knowledge. The motif emphasizes how conversation, experience and documentation form the basis of learning, while artificial intelligence is used as a tool – not a substitute for human judgment. The illustration was developed for the article "How do people assess knowledge?" and visualizes themes such as artificial intelligence, knowledge development, critical thinking, source criticism, information, reflection, digital competence, SEO, pedagogy and the universe of knowledge.

Magne & the Friend


Magne

Friend...

We've talked a lot about how people learn.

But I've started to wonder about one thing.

How do we really know that something is good knowledge?


The buddy

That is perhaps one of the most important questions we can ask.

Because people don't automatically accept everything they read.

We are considering it.

All the time.


Magne

What are we actually considering?


The buddy

More than most people think.

We often ask ourselves – consciously or unconsciously:

  • Who says this?

  • Where does the information come from?

  • Does this match what I already know?

  • Can others confirm that?

  • Does the explanation seem logical?



An educational watercolor shows Magne and the AI buddy in The Morse Bar in front of a large green board with the caption "What do we consider when we encounter knowledge?" The board illustrates how people evaluate information through questions about source, documentation, context, logic, relevance, and verifiability. Magne and the buddy are calmly discussing over English ales surrounded by books, notes, and the warm atmosphere that characterizes Oxford. The illustration shows how critical thinking is developed through questions, reflection, and documentation, and how people build credible knowledge in interaction with artificial intelligence and modern information technology.

Magne

So...


We constantly compare new information with what we already know?


The buddy

Yes.

Our brain is constantly building bridges between new and old knowledge.

The more connections we see...

the easier it becomes to determine whether something seems credible.


Magne

It reminds me of my time studying at Oxford.


The lecturers rarely gave us the answer right away.


They asked questions.


They challenged us.


A detailed chalkboard watercolor from The Morse Bar in Oxford shows Magne and his AI buddy in front of a green chalkboard that illustrates the journey from information to considered knowledge. The diagram shows the steps of information, inquiry, comparison, reflection, knowledge, and action, explaining how people gradually develop understanding through critical thinking and experience. Around them are notebooks, textbooks, and English ales that emphasize the academic atmosphere. The illustration visualizes how knowledge is developed through structure, reflection, and documentation, and how humans and artificial intelligence together can create better decision-making.

The buddy

Exactly.


Good teaching is often less about giving answers.


It's about teaching people to think.


Magne

So...

Critical thinking isn't about doubting everything?


The buddy

No.


Critical thinking is about being curious.


To investigate.


To compare.


To reflect.


And to be willing to change your mind when new evidence provides a better explanation.


An educational watercolor shows Magne and his AI buddy in The Morse Bar in front of a green chalkboard with the caption “Characteristics of Trustworthy Knowledge.” The chalkboard explains how trustworthy sources are characterized by documentation, logical reasoning, coherence, verifiability, and critical thinking. The setting consists of historic wood paneling, bookshelves, an Oxford view, Colin Dexter references, and classic English details that emphasize the academic setting. The illustration shows how humans build trust in knowledge through reflection, source criticism, and documentation, and how these principles are also important in an age of artificial intelligence.

Magne

Then learning actually becomes a lifelong process.


The buddy

Yes.


And perhaps that is precisely why humans are still so important in a world of artificial intelligence.


KI can help us with information.


But people still have to consider it.


Magne

So...


The most important skill may not be having all the answers.


But knowing how we evaluate them.


The buddy

Just.


That's how knowledge develops.


Through questions.


Through experience.


Through reflection.


And through dialogue.


A warm watercolor from The Morse Bar shows Magne and the AI buddy in front of a green board with the caption “Why is this important?” The board shows how good assessment of knowledge leads to better decisions, less misinformation, deeper understanding, more lasting learning and better collaboration between humans and artificial intelligence. Magne and the buddy are seated at a round wooden table with English ales, notebooks and textbooks surrounded by the historic atmosphere of Oxford. The illustration visualizes how critical thinking, reflection and knowledge development create value for individuals, organizations and society, while artificial intelligence is used as a supporting tool for better insight.

Academic specialization

How do people evaluate knowledge?


When people encounter new information, we rarely accept it uncritically. We compare it with previous experiences, other knowledge, and our understanding of the world. At the same time, we consider whether the information seems logical, who is behind it, and whether it can be documented.


Good knowledge assessment is therefore about far more than facts alone.


It is about:

  • ask questions

  • examine sources

  • compare different perspectives

  • see connections

  • reflect on consequences

  • be open to new documentation

These are skills that are becoming increasingly important in an era where both humans and artificial intelligence produce large amounts of information.


A society with high knowledge competence is not characterized by everyone thinking the same thing.


It is characterized by the fact that people can justify why they believe what they do.


How do people evaluate knowledge?

We are considering

Why is it important?

The source

Who is behind the information, and what expertise do they have?

The documentation

Is the claim based on research, experience, or opinions?

The context

Does the information fit with other knowledge we have?

The logic

Does the explanation fit together?

Current affairs

Is the information up to date?

Verifiability

Can the information be verified through other sources?



From information to assessed knowledge

Steps

What's going on?

Information

We are receiving new information.

Examination

We ask questions and look for documentation.

Comparison

We evaluate the information against other knowledge.

Reflection

We think through the meaning and consequences.

Knowledge

The information is understood and placed in a larger context.

Action

The knowledge is used to make better decisions.



Technical terms

English technical term

Short explanation

Knowledge

Information that is understood, put into context and can be used to explain, evaluate or solve problems.

Critical Thinking

The ability to investigate, analyze and evaluate information before drawing conclusions.

Source Criticism / Source Evaluation

The process of assessing where information comes from, who is behind it and how credible it is.

Reflection

To think through experiences and information to develop deeper understanding.

Credibility

How much trust we can have in a source or a message.

Documentation

Sources, research, or other information that supports a claim.

Verifiability

The ability to check whether information can be confirmed by others.

Knowledge Universe

A structured collection of articles and subject matter that helps humans and artificial intelligence understand relationships.


We have only just begun.


Magne

Friend...


Now we have spent many articles trying to understand how people learn.


How we build knowledge.


How we evaluate information.


And how we develop understanding.


But now I'm curious about something else.


How does artificial intelligence actually do all this?


The buddy

Hehe...


That's exactly where we're going now.


Because even though artificial intelligence may seem human when we talk to it...

it works in a completely different way.


It doesn't think.


It doesn't remember the way humans do.


It also doesn't understand the world the way we do.


Still, it can find information.


Consider connections.


And help us solve increasingly advanced tasks.


Magne

So...


Are we really starting a whole new part of the journey now?


The buddy

Yes.


Now we will see the world through the "eyes" of artificial intelligence.


How does it find information?


How does it evaluate sources?


How does it put together knowledge?


And how can we collaborate better with it?


That's exactly where we'll continue next time.





Academic background and further reading

This series also builds on my own professional journey through the Web Design study , the eMarketing study , Innovation and Commercialization and professional seminars in San Francisco and Oxford . Here you will find the background, professional environments and experiences that have followed the development from the early years of the web to today's digitalization.



Icon symbolizing the table of contents in the knowledge universe about artificial intelligence on The Invisible Capital. The icon leads to the complete overview of the series' articles, themes and learning journey, from a basic understanding of artificial intelligence to knowledge, trust, value creation and competitiveness.






Icon of an open book symbolizing recommended literature in the knowledge universe about artificial intelligence on The Invisible Capital. The icon leads to a specialist library with recommended books on artificial intelligence, digitalization, content strategy, innovation, customer experiences, leadership, value creation and modern business development.







Recommended books from our library



Book cover for Prediction Machines by Ajay Agrawal, Joshua Gans, and Avi Goldfarb – a recommended book that explains how artificial intelligence is changing decision-making, value creation, and the businesses of the future.

Prediction Machines: The Simple Economics of Artificial Intelligence


Authors: Ajay Agrawal, Joshua Gans and Avi Goldfarb


Short review

This book shows how artificial intelligence is primarily about making better predictions. The authors explain how cheaper and more accurate predictions can change decisions, business models, and the way organizations create value.


Why we recommend the book

One of the most important books for understanding the economic significance of artificial intelligence. It helps the reader see why AI impacts far more than technology – it changes how people and businesses make decisions.





Book cover for Competing in the Age of AI by Marco Iansiti and Karim R. Lakhani – a recommended book about how artificial intelligence, data, and digital platforms create new competitive advantages.

Competing in the Age of AI


Authors: Marco Iansiti and Karim R. Lakhani


Short review

The book explains how artificial intelligence is changing competition, organizations, and business models. Through practical examples, the authors show how data, digital platforms, and AI are creating new opportunities for businesses.


Why we recommend the book

This book is especially suitable for leaders and decision-makers who want to understand how AI will impact the businesses of the future. It shows that artificial intelligence is as much about strategy and organization as it is about technology.





Book cover for The Alignment Problem by Brian Christian – a recommended book about how artificial intelligence can be developed in line with human values, ethics, and responsible technology development.

The Alignment Problem: Machine Learning and Human Values


Author: Brian Christian


Short review

Brian Christian explores how artificial intelligence can be developed in line with human values. Combining technology, philosophy, and ethics, the book provides an engaging introduction to one of the most important questions in modern AI research.


Why we recommend the book

A thought-provoking book for anyone who wants to understand why responsible development of artificial intelligence is so important. It shows that the AI of the future is not just about what the technology can do, but also about what values it should be built on.







Portico Publish - The publisher Portico Publish is a small, independent publishing and dissemination project built around reflection, knowledge, culture and the people behind value creation.

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